:root{--text:#6b6375;--text-h:#08060d;--bg:#fff;--border:#e5e4e7;--code-bg:#f4f3ec;--accent:#aa3bff;color:var(--text);background:var(--bg);font-family:system-ui,Segoe UI,Roboto,sans-serif}html,body,#root{width:100%;height:100%;margin:0;padding:0}#root{display:block}h1,h2{color:var(--text-h)}p{margin:0}*{box-sizing:border-box}html,body,#root{height:100%;margin:0;overflow:hidden}body{color:#111827;background:#f3f4f6;font-family:Arial,Helvetica,sans-serif}button,input,textarea{font-family:inherit}.app.sendro-shell{background:#f3f4f6;height:100vh;max-height:100vh;display:flex;overflow:hidden}.blue-sidebar{color:#fff;background:#0b1f35;flex-direction:column;flex:0 0 280px;justify-content:space-between;gap:18px;width:280px;height:100vh;padding:18px;display:flex;overflow:hidden}.blue-brand{align-items:center;gap:12px;margin-bottom:28px;display:flex}.blue-brand-icon{background:#fff;border-radius:14px;justify-content:center;align-items:center;width:44px;height:44px;display:flex;overflow:hidden}.blue-brand-logo{object-fit:contain;width:34px;height:34px}.blue-brand span{letter-spacing:-.4px;font-size:24px;font-weight:900}.blue-section-title{color:#93a4b8;text-transform:uppercase;letter-spacing:.12em;margin-bottom:10px;font-size:12px;font-weight:900}.blue-filter-list{flex-direction:column;gap:8px;display:flex}.blue-filter-button,.blue-settings-button{color:#dbe7f5;cursor:pointer;text-align:left;background:0 0;border:none;border-radius:12px;justify-content:space-between;align-items:center;width:100%;padding:12px;font-weight:800;display:flex}.blue-filter-button:hover,.blue-settings-button:hover{background:#ffffff14}.blue-filter-button.active,.blue-settings-button.active{color:#fff;background:#ffffff24}.blue-filter-button strong{background:#ffffff24;border-radius:999px;justify-content:center;align-items:center;min-width:28px;height:24px;font-size:12px;display:inline-flex}.blue-filter-button.active strong{color:#0b1f35;background:#fff}.blue-settings-button{justify-content:flex-start;margin-top:16px}.blue-sidebar-bottom{border-top:1px solid #ffffff1f;padding-top:16px}.blue-user-box{flex-direction:column;gap:3px;margin-bottom:12px;display:flex}.blue-user-box span,.blue-user-box small{color:#93a4b8;font-size:12px}.blue-user-box strong{font-size:15px}.blue-logout-button{color:#0b1f35;cursor:pointer;background:#fff;border:none;border-radius:12px;width:100%;padding:11px 14px;font-weight:900}.blue-logout-button:hover{background:#eaf0f7}.conversation-column{background:#fff;border-right:1px solid #e5e7eb;flex-direction:column;flex:0 0 340px;gap:14px;width:340px;height:100vh;min-height:0;padding:16px;display:flex;position:relative;overflow:hidden}.conversation-column-header{flex-direction:column;flex-shrink:0;gap:12px;display:flex}.new-conversation-fab{color:#fff;cursor:pointer;background:#091c40;border:none;border-radius:14px;justify-content:center;align-items:center;gap:10px;width:100%;padding:12px 14px;font-weight:900;display:flex}.new-conversation-fab:hover{background:#132c5c}.new-conversation-fab.active{background:#174ea6}.new-conversation-plus{background:#ffffff29;border-radius:999px;justify-content:center;align-items:center;width:28px;height:28px;font-size:23px;font-weight:900;line-height:1;display:inline-flex}.new-conversation-label{font-size:14px}.new-conversation-overlay{z-index:40;background:#fff;border:1px solid #dbeafe;border-radius:20px;flex-direction:column;padding:16px;display:flex;position:absolute;inset:82px 16px 16px;overflow:hidden;box-shadow:0 24px 60px #0f172a3d}.new-conversation-overlay-header{justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:14px;display:flex}.new-conversation-overlay-header h3{margin:0;font-size:17px}.new-conversation-overlay-header p{color:#6b7280;margin:4px 0 0;font-size:13px}.new-conversation-close{color:#374151;cursor:pointer;background:#f3f4f6;border:none;border-radius:999px;width:32px;height:32px;font-size:22px}.new-conversation-form{flex-direction:column;flex:1;gap:10px;min-height:0;display:flex}.new-template-box{flex-direction:column;flex:1;gap:10px;min-height:0;padding-right:6px;display:flex;overflow-y:auto}.new-template-field{color:#111827;flex-direction:column;gap:5px;font-size:13px;font-weight:700;display:flex}.new-template-field span{line-height:1.2}.new-template-field select{background:#fff;border:1px solid #d1d5db;border-radius:14px;outline:none;width:100%;padding:11px 12px;font-size:14px}.new-template-field select:focus{border-color:#091c40;box-shadow:0 0 0 3px #091c401f}.new-conversation-form input,.new-conversation-form textarea{border:1px solid #d1d5db;border-radius:14px;outline:none;width:100%;padding:11px 12px;font-size:14px}.new-conversation-form textarea{resize:vertical;min-height:82px}.new-template-field textarea{min-height:105px;max-height:130px}.new-conversation-form input:focus,.new-conversation-form textarea:focus{border-color:#091c40;box-shadow:0 0 0 3px #091c401f}.new-conversation-form button{color:#fff;cursor:pointer;background:#091c40;border:none;border-radius:14px;padding:11px 14px;font-weight:900}.new-conversation-form button:disabled{cursor:not-allowed;background:#9ca3af}.new-conversation-form button[type=submit]{flex-shrink:0;width:100%;min-height:46px;margin-top:4px}.inbox-search{flex-shrink:0;position:relative}.inbox-search input{color:#111827;background:#fff;border:1px solid #e5e7eb;border-radius:14px;outline:none;width:100%;padding:11px 40px 11px 12px;font-size:14px}.inbox-search input:focus{border-color:#091c40;box-shadow:0 0 0 3px #091c4014}.inbox-search button{color:#6b7280;cursor:pointer;background:#f3f4f6;border:none;border-radius:999px;width:26px;height:26px;font-size:18px;position:absolute;top:50%;right:8px;transform:translateY(-50%)}.show-done-toggle{color:#374151;cursor:pointer;-webkit-user-select:none;user-select:none;background:#f9fafb;border:1px solid #e5e7eb;border-radius:14px;align-items:center;gap:9px;width:100%;padding:10px 12px;font-size:13px;font-weight:800;display:flex}.show-done-toggle:hover{background:#f3f4f6}.show-done-toggle input{accent-color:#091c40;cursor:pointer;width:16px;height:16px}.show-done-toggle span{color:#374151}.conversation-list{flex-direction:column;flex:1;gap:10px;min-height:0;padding-right:2px;display:flex;overflow-y:auto}.conversation{cursor:pointer;text-align:left;background:#f9fafb;border:1px solid #e5e7eb;border-radius:16px;flex-direction:column;flex-shrink:0;gap:7px;padding:14px;display:flex}.conversation:hover{background:#f3f4f6}.conversation.active{background:#eff6ff;border-color:#091c40}.conversation-title-row{justify-content:space-between;align-items:center;gap:8px;display:flex}.conversation strong{color:#111827;font-size:15px}.conversation span{color:#6b7280;font-size:13px}.unread-badge{background:#091c40;border-radius:999px;justify-content:center;align-items:center;min-width:22px;height:22px;font-weight:900;display:inline-flex;color:#fff!important;font-size:12px!important}.conversation-meta{flex-wrap:wrap;align-items:center;gap:6px;margin-top:2px;display:flex}.status-pill{color:#3730a3;text-transform:capitalize;background:#eef2ff;border:1px solid #c7d2fe;border-radius:999px;align-items:center;width:fit-content;padding:4px 8px;font-size:12px;font-weight:800;display:inline-flex}.assigned-badge{border:1px solid #0000;border-radius:999px;align-items:center;width:fit-content;padding:4px 8px;font-size:12px;font-weight:800;display:inline-flex}.assigned-nobody{color:#6b7280;background:#f3f4f6;border-color:#e5e7eb}.assigned-george{color:#92400e;background:#fef3c7;border-color:#fde68a}.assigned-panagiotis{color:#9a3412;background:#ffedd5;border-color:#fed7aa}.assigned-other{color:#075985;background:#e0f2fe;border-color:#bae6fd}.empty-state{color:#6b7280;padding:12px;font-size:14px}.chat-panel{background:#f3f4f6;flex-direction:column;flex:1;min-width:0;height:100vh;min-height:0;display:flex;overflow:hidden}.chat-header{background:#fff;border-bottom:1px solid #e5e7eb;flex-shrink:0;justify-content:space-between;align-items:center;gap:16px;min-height:104px;padding:16px 22px;display:flex;overflow:hidden}.chat-header>div:first-child{min-width:0}.chat-header h2{margin:0;font-size:18px}.chat-header p{color:#6b7280;margin:5px 0 0;font-size:13px}.conversation-status-row{flex-wrap:wrap;align-items:center;gap:8px;display:flex;margin-top:8px!important}.conversation-locked-message{background:#fffbeb;border:1px solid #fde68a;border-radius:999px;width:fit-content;padding:6px 10px;font-weight:800;color:#b45309!important}.chat-actions{flex-wrap:wrap;flex-shrink:0;justify-content:flex-end;align-items:center;gap:10px;display:flex}.conversation-action-button{color:#fff;cursor:pointer;background:#091c40;border:none;border-radius:999px;min-width:110px;padding:10px 18px;font-weight:800}.conversation-action-button.release-mode{background:#f97316}.conversation-action-button:disabled{color:#6b7280;cursor:not-allowed;background:#d1d5db}.messages{flex-direction:column;flex:1;gap:12px;min-height:0;padding:24px;display:flex;overflow-y:auto}.older-messages-loader{text-align:center;color:#64748b;padding:8px 0 10px;font-size:12px}.message{word-break:break-word;white-space:pre-wrap;border-radius:16px;max-width:520px;padding:12px 14px;font-size:15px;line-height:1.4}.message.incoming{background:#fff;border:1px solid #e5e7eb;align-self:flex-start}.message.outgoing{background:#dbeafe;border:1px solid #bfdbfe;align-self:flex-end}.composer{background:#fff;border-top:1px solid #e5e7eb;flex-shrink:0;align-items:flex-end;gap:10px;padding:16px;display:flex}.composer textarea{resize:vertical;border:1px solid #d1d5db;border-radius:22px;outline:none;flex:1;min-width:0;min-height:46px;max-height:140px;padding:12px 16px;font-family:inherit;font-size:15px;line-height:1.45;overflow-y:auto}.composer textarea:focus{border-color:#091c40}.composer textarea:disabled{color:#9ca3af;cursor:not-allowed;background:#f3f4f6}.composer button{color:#fff;cursor:pointer;background:#111827;border:none;border-radius:999px;min-height:46px;padding:0 20px;font-weight:800}.composer button:disabled{cursor:not-allowed;background:#9ca3af}.future-panel{background:#f8fafc;border-left:1px solid #e5e7eb;flex:0 0 320px;width:320px;height:100vh}.login-page{background:#f3f4f6;justify-content:center;align-items:center;min-height:100vh;padding:24px;display:flex}.login-card{background:#fff;border:1px solid #e5e7eb;border-radius:22px;flex-direction:column;gap:14px;width:100%;max-width:380px;padding:24px;display:flex;box-shadow:0 18px 45px #0f172a1f}.login-brand{margin-bottom:8px}.brand{align-items:center;gap:12px;display:flex}.brand-icon{background:#fff;border:1px solid #e5e7eb;border-radius:16px;flex-shrink:0;justify-content:center;align-items:center;width:48px;height:48px;display:flex;overflow:hidden;box-shadow:0 8px 20px #0f172a14}.brand-logo{object-fit:contain;width:40px;height:40px;display:block}.brand h1{color:#091c40;margin:0;font-size:22px}.brand p{color:#6b7280;margin:4px 0 0;font-size:13px}.login-card input{border:1px solid #d1d5db;border-radius:14px;outline:none;padding:12px 14px;font-size:15px}.login-card input:focus{border-color:#091c40}.login-card button{color:#fff;cursor:pointer;background:#091c40;border:none;border-radius:14px;padding:12px 16px;font-weight:800}.error-message{color:#991b1b;margin:0;font-size:14px;font-weight:700}.no-chat-selected{color:#6b7280;justify-content:center;align-items:center;height:100%;font-size:15px;display:flex}.app-error{z-index:100;color:#991b1b;background:#fee2e2;border:1px solid #fecaca;border-radius:999px;padding:10px 16px;font-size:14px;font-weight:700;position:fixed;top:16px;left:50%;transform:translate(-50%);box-shadow:0 10px 25px #0000001f}.settings-access-denied{background:#f3f4f6;justify-content:center;align-items:center;height:100%;padding:28px;display:flex}.settings-access-denied>div{text-align:center;background:#fff;border:1px solid #e5e7eb;border-radius:24px;width:100%;max-width:440px;padding:26px;box-shadow:0 18px 45px #0f172a1a}.settings-access-denied span{color:#091c40;text-transform:uppercase;letter-spacing:.08em;font-size:13px;font-weight:900}.settings-access-denied h2{color:#111827;margin:10px 0 0;font-size:24px}.settings-access-denied p{color:#6b7280;margin:10px 0 0;font-size:14px;line-height:1.5}.settings-access-denied button{color:#fff;cursor:pointer;background:#091c40;border:none;border-radius:999px;margin-top:18px;padding:11px 16px;font-weight:800}@media (width<=1000px){html,body,#root{overflow:auto}.app.sendro-shell{flex-direction:column;height:auto;min-height:100vh;max-height:none;overflow:visible}.blue-sidebar,.conversation-column,.chat-panel{flex:none;width:100%}.blue-sidebar{height:auto;min-height:auto}.conversation-column{height:45vh}.chat-panel{height:55vh}.future-panel{display:none}}.message-meta{opacity:.65;text-align:right;margin-top:6px;font-size:11px;line-height:1}.message.incoming .message-meta{text-align:left}.message-content{white-space:pre-wrap;word-break:break-word}.message-content a{color:inherit;font-weight:700;text-decoration:underline}.message-content a:hover{opacity:.8}.message-reaction{background:#fff;border:1px solid #94a3b847;border-radius:999px;justify-content:center;align-items:center;width:fit-content;min-width:28px;height:28px;margin-top:-8px;padding:0 7px;font-size:16px;line-height:1;display:inline-flex;box-shadow:0 3px 10px #0f172a14}.message-reaction.incoming{align-self:flex-start;margin-left:10px}.message-reaction.outgoing{align-self:flex-end;margin-right:10px}.message-meta{color:#0f172a8c;justify-content:flex-end;align-items:center;gap:5px;margin-top:6px;font-size:11px;line-height:1;display:flex}.message-status{letter-spacing:-1px;font-size:12px;font-weight:800}.message-status-read{color:#2563eb}.message-status-failed{letter-spacing:0;color:#b91c1c;font-size:11px;font-weight:800}.message-day-separator{pointer-events:none;justify-content:center;align-items:center;margin:14px 0 12px;display:flex}.message-day-separator span{color:#0f172a94;-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);background:#ffffffb8;border:1px solid #0f172a14;border-radius:999px;justify-content:center;align-items:center;padding:5px 12px;font-size:12px;font-weight:600;line-height:1;display:inline-flex;box-shadow:0 4px 14px #0f172a0f}.customer-service-badge{white-space:nowrap;border:1px solid #0000;border-radius:999px;align-items:center;width:fit-content;padding:4px 9px;font-size:12px;font-weight:900;display:inline-flex}.customer-service-open{color:#166534;background:#dcfce7;border-color:#bbf7d0}.customer-service-warning{color:#92400e;background:#fef3c7;border-color:#fde68a}.customer-service-expired{color:#991b1b;background:#fee2e2;border-color:#fecaca}.response-indicator{white-space:nowrap;border:1px solid #0000;border-radius:999px;align-items:center;gap:6px;width:fit-content;padding:4px 9px;font-size:12px;font-weight:900;display:inline-flex}.response-indicator-dot{border-radius:999px;flex-shrink:0;width:8px;height:8px;display:inline-block}.response-indicator-customer{color:#991b1b;background:#fee2e2;border-color:#fecaca}.response-indicator-customer .response-indicator-dot{background:#dc2626}.response-indicator-team{color:#166534;background:#dcfce7;border-color:#bbf7d0}.response-indicator-team .response-indicator-dot{background:#16a34a}.response-indicator-neutral{color:#6b7280;background:#f3f4f6;border-color:#e5e7eb}.response-indicator-neutral .response-indicator-dot{background:#9ca3af}.conversation-title-main{align-items:center;gap:8px;min-width:0;display:flex}.conversation-title-main strong{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.conversation-response-dot{border-radius:999px;flex-shrink:0;width:9px;height:9px;display:inline-block;box-shadow:0 0 0 3px #0f172a0f}.conversation-response-dot-customer{background:#dc2626}.conversation-response-dot-team{background:#16a34a}.conversation-response-dot-neutral{background:#9ca3af}.reports-mode .conversation-column,.reports-mode .future-panel{display:none}.reports-mode .chat-panel{background:#f3f4f6;flex:1;width:auto}.reports-panel{background:#f3f4f6;height:100%;min-height:0;padding:22px;overflow-y:auto}.reports-header{background:#fff;border:1px solid #e5e7eb;border-radius:22px;justify-content:space-between;align-items:flex-start;gap:18px;margin-bottom:16px;padding:20px;display:flex;box-shadow:0 10px 25px #0f172a0f}.reports-header span{color:#2563eb;text-transform:uppercase;letter-spacing:.1em;font-size:12px;font-weight:900}.reports-header h2{color:#111827;letter-spacing:-.5px;margin:6px 0 0;font-size:26px}.reports-header p{color:#6b7280;margin:7px 0 0;font-size:14px;line-height:1.5}.reports-refresh-button{color:#fff;cursor:pointer;white-space:nowrap;background:#091c40;border:none;border-radius:999px;padding:11px 16px;font-weight:900}.reports-refresh-button:hover{background:#132c5c}.reports-refresh-button:disabled{cursor:not-allowed;background:#9ca3af}.reports-filters{background:#fff;border:1px solid #e5e7eb;border-radius:22px;grid-template-columns:repeat(4,minmax(160px,1fr));gap:12px;margin-bottom:16px;padding:16px;display:grid;box-shadow:0 10px 25px #0f172a0d}.reports-filters label{flex-direction:column;gap:6px;display:flex}.reports-filters label span{color:#374151;font-size:12px;font-weight:900}.reports-filters input,.reports-filters select{color:#111827;background:#fff;border:1px solid #d1d5db;border-radius:13px;outline:none;width:100%;padding:10px 11px;font-size:14px}.reports-filters input:focus,.reports-filters select:focus{border-color:#091c40;box-shadow:0 0 0 3px #091c4014}.reports-checkbox{justify-content:flex-end;padding-bottom:2px}.reports-checkbox input{accent-color:#091c40;width:16px;height:16px}.reports-checkbox{align-items:center;flex-direction:row!important;gap:8px!important}.reports-checkbox span{font-size:13px!important}.reports-filter-actions{align-items:flex-end;gap:8px;display:flex}.reports-filter-actions button{color:#fff;cursor:pointer;background:#091c40;border:none;border-radius:13px;padding:10px 14px;font-weight:900}.reports-filter-actions button[type=button]{color:#374151;background:#f3f4f6;border:1px solid #e5e7eb}.reports-filter-actions button:disabled{color:#fff;cursor:not-allowed;background:#9ca3af}.reports-error{color:#991b1b;background:#fee2e2;border:1px solid #fecaca;border-radius:14px;margin-bottom:16px;padding:11px 14px;font-size:14px;font-weight:800}.reports-summary-grid{grid-template-columns:repeat(6,minmax(120px,1fr));gap:12px;margin-bottom:16px;display:grid}.reports-summary-card{background:#fff;border:1px solid #e5e7eb;border-radius:18px;padding:14px;box-shadow:0 8px 18px #0f172a0d}.reports-summary-card span{color:#6b7280;text-transform:uppercase;letter-spacing:.06em;font-size:12px;font-weight:900;display:block}.reports-summary-card strong{color:#111827;margin-top:8px;font-size:28px;line-height:1;display:block}.reports-summary-card.good{background:#f0fdf4;border-color:#bbf7d0}.reports-summary-card.good strong{color:#166534}.reports-summary-card.warning{background:#fffbeb;border-color:#fde68a}.reports-summary-card.warning strong{color:#92400e}.reports-summary-card.danger{background:#fef2f2;border-color:#fecaca}.reports-summary-card.danger strong{color:#991b1b}.reports-summary-card.muted{background:#f8fafc}.reports-table-card{background:#fff;border:1px solid #e5e7eb;border-radius:22px;overflow:hidden;box-shadow:0 12px 30px #0f172a12}.reports-table-header{border-bottom:1px solid #e5e7eb;justify-content:space-between;align-items:center;gap:12px;padding:16px 18px;display:flex}.reports-table-header h3{color:#111827;margin:0;font-size:17px}.reports-table-header span{color:#6b7280;font-size:13px;font-weight:800}.reports-table-wrap{width:100%;overflow-x:auto}.reports-table{border-collapse:separate;border-spacing:0;width:100%;min-width:1280px;font-size:13px}.reports-table thead th{z-index:2;color:#475569;text-align:left;text-transform:uppercase;letter-spacing:.04em;white-space:nowrap;background:#f8fafc;border-bottom:1px solid #e5e7eb;padding:11px 12px;font-size:12px;font-weight:900;position:sticky;top:0}.reports-table tbody td{color:#111827;vertical-align:top;border-bottom:1px solid #eef2f7;padding:12px}.reports-table tbody tr:hover{background:#f8fafc}.reports-table td strong{color:#111827;font-size:13px;line-height:1.25;display:block}.reports-table td small{color:#6b7280;word-break:break-word;max-width:260px;margin-top:4px;font-size:11px;line-height:1.35;display:block}.report-badge{white-space:normal;border:1px solid #0000;border-radius:999px;align-items:center;width:fit-content;max-width:210px;padding:5px 9px;font-size:12px;font-weight:900;line-height:1.2;display:inline-flex}.report-badge-read{color:#166534;background:#dcfce7;border-color:#bbf7d0}.report-badge-delivered{color:#1d4ed8;background:#dbeafe;border-color:#bfdbfe}.report-badge-sent{color:#3730a3;background:#eef2ff;border-color:#c7d2fe}.report-badge-problem{color:#991b1b;background:#fee2e2;border-color:#fecaca}.report-badge-duplicate{color:#9a3412;background:#ffedd5;border-color:#fed7aa}.report-badge-neutral{color:#374151;background:#f3f4f6;border-color:#e5e7eb}.report-problem-label{color:#991b1b!important}@media (width<=1200px){.reports-filters{grid-template-columns:repeat(2,minmax(160px,1fr))}.reports-summary-grid{grid-template-columns:repeat(3,minmax(120px,1fr))}}@media (width<=700px){.reports-panel{padding:14px}.reports-header{flex-direction:column}.reports-filters{grid-template-columns:1fr}.reports-summary-grid{grid-template-columns:repeat(2,minmax(120px,1fr))}}.message-author{color:#0f172a9e;font-weight:800}.message-author-separator{color:#0f172a61;font-weight:800}.message.outgoing .message-meta{justify-content:flex-end}.message.incoming .message-meta{justify-content:flex-start}.sendro-shell.settings-mode .conversation-column,.sendro-shell.settings-mode .future-panel{display:none}.sendro-shell.settings-mode .chat-panel{grid-column:2/-1;width:100%;max-width:none}.sendro-shell.settings-mode .settings-panel{width:100%;max-width:none}.message.outgoing{color:#0f172a;background:#f0fdf4;border:1px solid #22c55e2e;align-self:flex-end}.message.incoming{color:#0f172a;background:#fff;border:1px solid #94a3b838;align-self:flex-start}.message.outgoing .message-meta{color:#475569}.message.incoming .message-meta{color:#64748b}.message-status{letter-spacing:-1px;margin-left:4px;font-weight:900}.message-status-sent,.message-status-delivered{color:#475569}.message-status-read{color:#007aff;text-shadow:0 0 .35px;font-weight:950}.message-status-failed{color:#dc2626;letter-spacing:0}.message.incoming,.message.outgoing{border-style:solid;border-width:1px;box-shadow:0 6px 16px #0f172a0e}.message.incoming{border-color:#94a3b842}.message.outgoing{border-color:#22c55e3d}.delete-confirm-overlay{z-index:5000;background:#0f172a57;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.delete-confirm-modal{background:#fff;border:1px solid #94a3b82e;border-radius:22px;width:100%;max-width:420px;padding:24px;box-shadow:0 24px 60px #0f172a2e}.delete-confirm-text{color:#0f172a;margin:0;font-size:17px;font-weight:700;line-height:1.5}.delete-confirm-actions{justify-content:flex-end;gap:10px;margin-top:22px;display:flex}.delete-confirm-cancel,.delete-confirm-delete{cursor:pointer;border:0;border-radius:999px;padding:10px 16px;font-size:14px;font-weight:800}.delete-confirm-cancel{color:#334155;background:#e2e8f0}.delete-confirm-delete{color:#fff;background:#b45309}.delete-confirm-cancel:hover,.delete-confirm-delete:hover{filter:brightness(.97)}.new-template-field span{color:#1e293b;font-weight:800}.template-select-highlight{color:#0f172a;background:#eef4ff;border:1.5px solid #5b8def;font-weight:700;box-shadow:0 4px 12px #5b8def1f}.template-select-highlight:hover:not(:disabled){background:#e8f0ff;border-color:#3b82f6}.template-select-highlight:focus{border-color:#2563eb;outline:none;box-shadow:0 0 0 4px #2563eb29}.template-select-highlight:disabled{opacity:.7;cursor:not-allowed}.new-template-picker-top{background:#f8fbff;border:1px solid #2563eb29;border-radius:18px;padding:12px}.new-template-picker-top span{color:#0f172a;font-weight:800}.new-template-picker-top select{background:#fff;border:1px solid #2563eb47;font-weight:700}.media-message-body{flex-direction:column;gap:8px;display:flex}.message-media-image{object-fit:contain;cursor:pointer;background:#f8fafc;border-radius:16px;width:280px;max-width:min(320px,100%);max-height:360px;display:block;box-shadow:0 8px 20px #0f172a14}.message-media-loading,.message-media-error{color:#64748b;font-size:13px}.message-media-error{color:#dc2626}.message-media-caption{color:#334155;white-space:pre-wrap;font-size:14px;line-height:1.45}.message-document-card{background:#fff;border:1px solid #94a3b847;border-radius:16px;justify-content:space-between;align-items:center;gap:12px;width:280px;max-width:min(320px,100%);padding:12px;display:flex}.message-document-card div{flex-direction:column;gap:3px;min-width:0;display:flex}.message-document-card strong{color:#0f172a;font-size:14px}.message-document-card span{color:#64748b;text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.message-document-card a{color:#1d4ed8;background:#eff6ff;border-radius:999px;padding:8px 12px;font-size:13px;font-weight:800;text-decoration:none}.message-document-card small{color:#64748b;font-size:12px}@media (width<=700px){.message-media-image,.message-document-card{width:76vw;max-width:320px}}.message-reaction-control{align-self:flex-start;align-items:center;min-height:28px;margin-top:-10px;margin-left:10px;display:inline-flex;position:relative}.message-reaction-trigger{color:#64748b;cursor:pointer;background:#ffffffeb;border:1px solid #94a3b873;border-radius:999px;width:28px;height:28px;font-size:11px;font-weight:800;line-height:1;transition:transform .12s,border-color .12s,box-shadow .12s,background .12s,color .12s;box-shadow:0 3px 10px #0f172a0f}.message-reaction-trigger:hover:not(:disabled){color:#2563eb;background:#fff;border-color:#2563eb66;transform:translateY(-1px);box-shadow:0 8px 18px #0f172a1f}.message-reaction-trigger.has-reaction{color:#0f172a;background:#fff;border-color:#22c55e59;font-size:14px}.message-reaction-trigger:disabled{cursor:not-allowed;opacity:.55}.message-reaction-picker{z-index:20;white-space:nowrap;background:#fff;border:1px solid #94a3b847;border-radius:999px;align-items:center;gap:4px;padding:5px;display:inline-flex;position:absolute;top:50%;left:34px;transform:translateY(-50%);box-shadow:0 14px 30px #0f172a29}.message-reaction-option{cursor:pointer;background:0 0;border:0;border-radius:999px;width:28px;height:28px;font-size:15px;line-height:1;transition:transform .12s,background .12s}.message-reaction-option:hover:not(:disabled){background:#0f172a0f;transform:scale(1.12)}.message-reaction-option.selected{background:#22c55e24}.message-reaction-option.remove{color:#94a3b8;font-size:18px;font-weight:700}.message-reaction-option.remove:hover:not(:disabled){color:#dc2626;background:#dc262614}.message-reaction-option:disabled{cursor:not-allowed;opacity:.45}.message-reaction-trigger,.message-reaction-option{text-align:center;appearance:none;justify-content:center;align-items:center;padding:0;font-family:Apple Color Emoji,Segoe UI Emoji,Noto Color Emoji,sans-serif;line-height:1;display:inline-flex}.message-reaction-trigger.has-reaction{font-size:15px}.sendro-system-status{border:1px solid #ffffff29;border-radius:10px;align-items:center;gap:8px;margin:10px 0;padding:8px 10px;font-size:12px;font-weight:700;display:flex}.sendro-system-status.live{color:#4ade80;background:#22c55e38;border-color:#4ade8073;font-size:13px}.sendro-system-status.issue{color:#fff3cd;background:#ffc10729}.sendro-system-status-icon{background:#ffffff2e;border-radius:999px;justify-content:center;align-items:center;width:18px;height:18px;font-size:12px;line-height:1;display:inline-flex}.message-location-card{background:#fff;border:1px solid #94a3b847;border-radius:16px;align-items:flex-start;gap:12px;width:280px;max-width:min(320px,100%);padding:12px;display:flex;box-shadow:0 8px 20px #0f172a14}.message-location-icon{background:#eff6ff;border-radius:999px;flex-shrink:0;justify-content:center;align-items:center;width:38px;height:38px;font-size:20px;display:inline-flex}.message-location-body{flex-direction:column;gap:5px;min-width:0;display:flex}.message-location-body strong{color:#0f172a;font-size:14px;line-height:1.25}.message-location-body span{color:#475569;font-size:13px;line-height:1.35}.message-location-body small{color:#64748b;font-size:12px;line-height:1.35}.message-location-body a{color:#1d4ed8;background:#eff6ff;border-radius:999px;width:fit-content;margin-top:4px;padding:8px 12px;font-size:13px;font-weight:800;text-decoration:none}.message-location-body a:hover{background:#dbeafe}@media (width<=700px){.message-location-card{width:76vw;max-width:320px}}.settings-panel{background:#f3f4f6;height:100%;padding:28px;overflow-y:auto}.settings-header{justify-content:space-between;align-items:stretch;gap:20px;margin-bottom:22px;display:flex}.settings-kicker{color:#091c40;text-transform:uppercase;letter-spacing:.08em;margin:0 0 6px;font-size:13px;font-weight:800}.settings-header h1{color:#111827;letter-spacing:-.04em;margin:0;font-size:30px}.settings-header p{color:#6b7280;max-width:640px;margin:8px 0 0;font-size:15px;line-height:1.5}.settings-header-card{color:#fff;background:#091c40;border-radius:22px;flex-direction:column;justify-content:center;min-width:220px;padding:18px;display:flex;box-shadow:0 18px 38px #091c4038}.settings-header-card span{color:#bfdbfe;font-size:13px;font-weight:700}.settings-header-card strong{margin-top:6px;font-size:20px}.settings-header-card small{color:#dbeafe;margin-top:6px}.settings-overview{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-bottom:22px;display:grid}.settings-overview-card{background:#fff;border:1px solid #e5e7eb;border-radius:20px;padding:16px}.settings-overview-card span{color:#6b7280;font-size:13px;font-weight:700}.settings-overview-card strong{color:#111827;margin-top:6px;font-size:18px;display:block}.settings-overview-card small{color:#6b7280;margin-top:5px;display:block}.settings-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.settings-section{background:#fff;border:1px solid #e5e7eb;border-radius:22px;padding:18px;box-shadow:0 10px 26px #0f172a0f}.settings-section-header{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.settings-section h2{color:#111827;margin:0;font-size:18px}.settings-section p{color:#6b7280;margin:10px 0 0;font-size:14px;line-height:1.5}.settings-status{color:#091c40;background:#eff6ff;border:1px solid #bfdbfe;border-radius:999px;flex-shrink:0;padding:5px 9px;font-size:12px;font-weight:800}.settings-tags{flex-wrap:wrap;gap:8px;margin-top:14px;display:flex}.settings-tags span{color:#374151;background:#f3f4f6;border:1px solid #e5e7eb;border-radius:999px;padding:6px 9px;font-size:12px;font-weight:700}.settings-alert{border-radius:16px;margin-bottom:16px;padding:12px 14px;font-size:14px;font-weight:700}.settings-alert.error{color:#991b1b;background:#fee2e2;border:1px solid #fecaca}.settings-alert.success{color:#166534;background:#dcfce7;border:1px solid #bbf7d0}.settings-alert.warning{color:#92400e;background:#fffbeb;border:1px solid #fde68a}.settings-user-card{background:#fff;border:1px solid #e5e7eb;border-radius:24px;margin-bottom:22px;padding:20px;box-shadow:0 12px 30px #0f172a0f}.settings-user-card-header{justify-content:space-between;align-items:flex-start;gap:14px;margin-bottom:16px;display:flex}.settings-user-card-header h2{color:#111827;margin:0;font-size:20px}.settings-user-card-header p{color:#6b7280;margin:6px 0 0;font-size:14px;line-height:1.5}.settings-user-card-actions{flex-shrink:0;align-items:center;gap:10px;display:flex}.settings-user-card-header button{color:#fff;cursor:pointer;background:#091c40;border:none;border-radius:999px;padding:10px 14px;font-weight:800}.settings-user-card-header button:hover{background:#132c5c}.settings-user-card-header button:disabled{cursor:not-allowed;background:#9ca3af}.settings-user-card-header .add-user-button{background:#16a34a}.settings-user-card-header .add-user-button:hover{background:#15803d}.add-user-form{background:#f9fafb;border:1px solid #dbeafe;border-radius:22px;margin-bottom:16px;padding:16px}.add-user-form-header{justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:14px;display:flex}.add-user-form-header h3{color:#111827;margin:0;font-size:18px}.add-user-form-header p{color:#6b7280;margin:5px 0 0;font-size:13px;line-height:1.4}.add-user-form-header button{color:#374151;cursor:pointer;background:#e5e7eb;border:none;border-radius:999px;width:32px;height:32px;font-size:22px;line-height:1}.add-user-form-header button:hover{background:#d1d5db}.add-user-form-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.add-user-form label{flex-direction:column;gap:6px;display:flex}.add-user-form label span{color:#374151;font-size:13px;font-weight:800}.add-user-form input,.add-user-form select{color:#111827;background:#fff;border:1px solid #d1d5db;border-radius:14px;outline:none;width:100%;padding:11px 12px;font-size:14px}.add-user-form input:focus,.add-user-form select:focus{border-color:#091c40;box-shadow:0 0 0 3px #091c4014}.add-user-form input:disabled,.add-user-form select:disabled{color:#9ca3af;cursor:not-allowed;background:#f3f4f6}.add-user-form-actions{justify-content:flex-end;gap:10px;margin-top:14px;display:flex}.add-user-form-actions button{cursor:pointer;border:none;border-radius:999px;padding:10px 14px;font-weight:900}.add-user-form-actions button:first-child{color:#374151;background:#e5e7eb}.add-user-form-actions button:first-child:hover{background:#d1d5db}.add-user-form-actions button:last-child{color:#fff;background:#091c40}.add-user-form-actions button:last-child:hover{background:#132c5c}.add-user-form-actions button:disabled{color:#fff;cursor:not-allowed;background:#9ca3af}.settings-loading{color:#6b7280;padding:14px 0;font-size:14px}.settings-user-table{flex-direction:column;gap:10px;display:flex}.settings-user-row{background:#f9fafb;border:1px solid #e5e7eb;border-radius:18px;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:16px;padding:14px;display:grid}.settings-user-main{align-items:center;gap:12px;min-width:0;display:flex}.settings-user-avatar{color:#fff;background:#091c40;border-radius:15px;flex-shrink:0;justify-content:center;align-items:center;width:42px;height:42px;font-weight:900;display:flex}.settings-user-main strong{color:#111827;align-items:center;gap:8px;font-size:15px;display:flex}.settings-user-main small{color:#6b7280;word-break:break-word;margin-top:4px;font-size:13px;display:block}.current-user-label{color:#091c40;background:#eff6ff;border:1px solid #bfdbfe;border-radius:999px;padding:3px 7px;font-size:11px;font-weight:900}.settings-user-controls{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:flex}.settings-status-badge,.settings-role-badge{white-space:nowrap;border-radius:999px;padding:6px 9px;font-size:12px;font-weight:900}.settings-status-badge.active{color:#166534;background:#dcfce7;border:1px solid #bbf7d0}.settings-status-badge.blocked{color:#991b1b;background:#fee2e2;border:1px solid #fecaca}.settings-role-badge{color:#3730a3;background:#eef2ff;border:1px solid #c7d2fe}.settings-user-controls select{color:#111827;background:#fff;border:1px solid #d1d5db;border-radius:999px;outline:none;padding:8px 10px;font-weight:800}.settings-user-controls select:disabled{color:#9ca3af;cursor:not-allowed;background:#f3f4f6}.block-user-button,.activate-user-button{cursor:pointer;border:none;border-radius:999px;padding:8px 12px;font-weight:900}.block-user-button{color:#991b1b;background:#fee2e2}.activate-user-button{color:#166534;background:#dcfce7}.block-user-button:disabled,.activate-user-button:disabled{color:#9ca3af;cursor:not-allowed;background:#e5e7eb}@media (width<=1000px){.settings-user-row{grid-template-columns:1fr}.settings-user-controls{justify-content:flex-start}}@media (width<=900px){.settings-header{flex-direction:column}.settings-overview,.settings-grid,.add-user-form-grid{grid-template-columns:1fr}.settings-user-card-header{flex-direction:column}.settings-user-card-actions{width:100%}.settings-user-card-actions button{flex:1}.add-user-form-actions{flex-direction:column}.add-user-form-actions button{width:100%}}.settings-report-access-toggle{color:#374151;white-space:nowrap;background:#f8fafc;border:1px solid #e5e7eb;border-radius:999px;align-items:center;gap:7px;padding:7px 10px;font-size:12px;font-weight:800;display:inline-flex}.settings-report-access-toggle input{accent-color:#091c40;cursor:pointer;width:15px;height:15px}.settings-report-access-toggle input:disabled{cursor:not-allowed}.settings-report-access-toggle span{line-height:1}.settings-report-access-toggle.locked{color:#3730a3;background:#eef2ff;border-color:#c7d2fe}.settings-report-access-toggle.locked input{cursor:not-allowed}.edit-user-button,.reset-password-button{color:#1d4ed8;cursor:pointer;background:#eff6ff;border:1px solid #2563eb2e;border-radius:999px;padding:8px 12px;font-size:13px;font-weight:700}.edit-user-button:hover:not(:disabled),.reset-password-button:hover:not(:disabled){background:#dbeafe}.edit-user-button:disabled,.reset-password-button:disabled{opacity:.55;cursor:not-allowed}.settings-inline-form{background:#f8fafc;border:1px solid #94a3b847;border-radius:18px;grid-column:1/-1;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-top:14px;padding:16px;display:grid}.settings-inline-form label{flex-direction:column;gap:6px;display:flex}.settings-inline-form label span{color:#475569;font-size:12px;font-weight:700}.settings-inline-form input{color:#0f172a;background:#fff;border:1px solid #94a3b873;border-radius:12px;width:100%;padding:10px 12px;font-size:14px}.settings-inline-form input:focus{border-color:#2563eb;outline:none;box-shadow:0 0 0 3px #2563eb1f}.settings-inline-form input:disabled{color:#64748b;cursor:not-allowed;background:#e2e8f0}.settings-inline-form-actions{grid-column:1/-1;justify-content:flex-end;gap:10px;padding-top:4px;display:flex}.settings-inline-form-actions button{cursor:pointer;border:0;border-radius:999px;padding:10px 14px;font-size:13px;font-weight:800}.settings-inline-form-actions button[type=button]{color:#334155;background:#e2e8f0}.settings-inline-form-actions button[type=submit]{color:#fff;background:#2563eb}.settings-inline-form-actions button:hover:not(:disabled){filter:brightness(.96)}.settings-inline-form-actions button:disabled{opacity:.55;cursor:not-allowed}@media (width<=900px){.settings-inline-form{grid-template-columns:1fr}.settings-inline-form-actions{justify-content:stretch}.settings-inline-form-actions button{flex:1}}.settings-archive-card{background:#fff;border-color:#dbeafe}.archive-old-controls{flex-wrap:wrap;align-items:flex-end;gap:10px;margin-top:16px;display:flex}.archive-old-field{flex-direction:column;gap:6px;min-width:180px;display:flex}.archive-old-field span{color:#374151;font-size:12px;font-weight:900}.archive-old-field select{color:#111827;background:#fff;border:1px solid #d1d5db;border-radius:13px;outline:none;width:100%;padding:10px 11px;font-size:14px}.archive-old-field select:focus{border-color:#091c40;box-shadow:0 0 0 3px #091c4014}.archive-old-preview-button,.archive-old-danger-button{cursor:pointer;border:none;border-radius:999px;padding:11px 15px;font-size:14px;font-weight:900}.archive-old-preview-button{color:#fff;background:#091c40}.archive-old-danger-button{color:#fff;background:#b45309}.archive-old-preview-button:disabled,.archive-old-danger-button:disabled{color:#fff;cursor:not-allowed;background:#9ca3af}.archive-old-preview{background:#f8fafc;border:1px solid #e5e7eb;border-radius:18px;margin-top:16px;padding:14px}.archive-old-preview-summary{flex-wrap:wrap;gap:12px;margin-bottom:12px;display:flex}.archive-old-preview-summary div{background:#fff;border:1px solid #e5e7eb;border-radius:16px;min-width:150px;padding:12px}.archive-old-preview-summary strong{color:#111827;font-size:24px;line-height:1;display:block}.archive-old-preview-summary span{color:#6b7280;margin-top:6px;font-size:12px;font-weight:800;display:block}.archive-old-list{flex-direction:column;gap:8px;display:flex}.archive-old-row{background:#fff;border:1px solid #e5e7eb;border-radius:14px;justify-content:space-between;align-items:center;gap:12px;padding:10px 12px;display:flex}.archive-old-row strong{color:#111827;font-size:14px;display:block}.archive-old-row small{color:#6b7280;margin-top:3px;font-size:12px;display:block}.archive-old-row span{color:#6b7280;flex-shrink:0;font-size:12px;font-weight:800}.archive-old-empty,.archive-old-note{color:#6b7280;margin:12px 0 0;font-size:13px;line-height:1.45}.archive-old-note{color:#92400e}